The worst part? so they let Scott, do what ever he wants to keep his mouth shut. Fastest way to talk to a real Pitney Bowes Inc. rep. My office purchased supplies, I paid th bill and mailed in on the first of the month. UPDATED: April 11, 2018 Related Articles. I am sorry for your loss. They sit on these to collect late fees. My Complaint is about pitney bowes we have had our postage machine for over 15 years in December of 2016 our machine went out. However, a lease is a lease and must be settled but the estate or paid in full. - Select “Track” to visit the carrier’s website. But at our volume of about 50 letters per month, we are paying about $0.80 per stamp (it was $0.90 before I reduced our cost by removing the ValueMAX program fee and received a reduced rate after trying to cancel a couple of years ago). Stay away from this dishonest company. 5,936 Views ... Once I learned that Pitney Bowes was the relevant company, I was able to find my package's tracking info in about 10 seconds. Today the Pitney Bowes website promotes the DM100 to new users as being free for a 2-month trial and then $34.99 for 12 months. WHAT CRIMINALS! Pitney Bowes mailing systems are designed to make mail processing simple and efficient. A week later, I removed the account information. The lease payments total $1, 405.52 a year ($117.13/month) which represents 62% of our annual postage expense! Now went on-line to set up an on-line account so I can try and reach someone. There the lawyers that are too stupid to get a real job. 3-day delivery with a money-back assure and customer service claims prepared all through Pitney Bowes. Go here for eBay inquiries Amazon deliveries outside the US . Do the math: if it occurred to 5000 people, on an average $500.00 bill, that's 2.5 MILLION DOLLARS! Was given no contact info and do not have access to a phone for the next several weeks. GSP/ Pitney Bowes International does continue tracking their parcels. Finally had someone pick the extra machines up.. You are why we are losing job to the overseas markets. Solved! Chat. Pitney Bowes is a global logistics services provider for major marketplaces and retailers. Sharing is what powers GetHuman's free customer service contact information and tools. Payment should always be sent to the address indicated on the invoice you received from Pitney Bowes. This is apparently some kind of service plan, it is actually a scam. I would keep on top of that as well as the contact info just in case you have to follow through. Power 2020 Certified Assisted Technical Support Program was developed in conjunction with TSIA and based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. 4,274 Views Message 15 of 15 My brother-in-law was my business manager for 22 years until Dec. 10, 2008. Yes, Pitney Bowes does offer contact information. Ditto with the claim and refund. I've dealt with Pitney Bowes on a previous occasion about 10 years ago. This company does not scare me!!! Scott Bersheid, ops manager . I had no balance due. You had an employees from the south eastern part of the state. This man worried 3 hour days out of 8. This monthly cost is $82.14 less than we are paying! Looking for a package? Good morning,*We are experiencing issues with our C***-C*** postage meter. There will be no updates to Precisely support cases showing online in your Pitney Bowes online view after October 23 at 11 pm GMT. Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Need a tech to hook it up. he claims to have info on one of the top dogs at pitney bowes. Received a new postage meter*machine. the first call I was on the phone for 27 minutes waiting for someone to pick up. As a matter of fact, all you need to do is supply a Cert. If you have both Pitney Bowes-related products and Precisely products, you will continue to use the Pitney Bowes Case Management site for the Pitney Bowes products only. I have been dealing with a case for almost a month now, and it is still not resolved. How to update equipment and billing addresses. I paid the invoice and then received another late payment invoice, my check took 12 days to get to PB and get posted. What is the e-mail address to contact someone? Had Pitney Bowes for over 20 years!!! Brian hardwick. Below you can compare and contrast the 5 ways to contact Pitney Bowes Inc. by looking at which ones are the fastest and which ones other customers recommend the most for solving Pitney Bowes Inc. customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. And had the same sort of experience! I called as was told that even if I were to send a check overnight, the payment would not be posted to my account for another 1-3 business days. Note: Issues around modifying, cancelling, returning, or exchanging your order are handled by the store. Enter tracking number to track Pitney Bowes shipments and get delivery status online. I asked for a fax so that I could pay right away and suddenly the payable is three times the amount, past due interest @ 24%, service charge, admin. Power 2020 Certified Assisted Technical Support Program was developed in conjunction with TSIA and based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. For Amazon deliveries outside the US. I have over $1500 of postage on a machine that does not work and have no idea when I will actually be able to get a refund or return their machine after yet another afternoon of being on the phone with them. To expedite your request, please Sign in here to go directly to request your cancellation. Just remember, you can be held liable for false or misleading statements posted. While we're happy to open the case for you, you may get a … of Insurance form your insurance provider and the charge will be removed. Your employee signed said lease on your behalf. Eleven months before his death, he signed a 4-year lease with Pitney Bowes for a DM100 Postage Meter. "can not set up account right now". If your assocaite signed the lease they acted on good faith that YOUR employee was doing the right thing for her company. Select Change under City, Province and Country to make an address change for that location. Our payment addresses are: You can help! Contact account support by chat or create a case for assistance with adding such accounts to your profile. Add an account if you do not see all of your Pitney Bowes items. Below your Purchase Power Account number(s), the number of Points are next to the Rewards icon ; Select the number of Points to go directly to the Loyalty Rewards website.From the Loyalty Rewards site you can redeem points, view your account status and learn more. I made contact with Pitney Bowes Ltd… I made contact with Pitney Bowes Ltd for the purpose to obtain a Franking Machine. ; Select Edit to modify existing payment method details. Now, 5 months later, PB claims a "computer glitch" takes money from my checking account for an invoice that had been paid by a mailed check and posted a week earlier. I will not be doing business with them in the future. Contact a moderator here. I sent a comment once to the legal dept. Before you deliver the goods, the courier will contact you in advance and agree on the convenient time. The sarcastic/rude customer service is an added bonus. We require contact information to ensure our reviewers are real. Their customer service is also very poor (with few exceptions) and nobody follows through. Paying your Pitney Bowes Invoice. Contact Us. The numbering changes and is a little hard to find. Chat. Power for providing “An Outstanding Customer Service Experience” for its Assisted Technical Support. By using this website you agree to our Cookies Policy. The seller sends the goods to the warehouse of the company Pitney Bowes, Inc, which in this case acts as a mail-forwarding. Mailing systems combine inkjet printing with postage processing, allowing one unit to label and stamp multiple pieces of mail. Sounds more like a rep for the French based company which rides on the coat tail of PB. They are the only vendor that I record who I spoke with so the next month I can refer back. Stay away from these people! Your password has been sent to the specified email address. I canceled wrote into the department that has no phone line "come on pitney bowes" and sent back their equipment I am not paying to get out of the lease they will take my money and say they never received it anyway. How to get in contact with us. This practice in unacceptable. Sign in to your account. The J.D. I've been trying to cancel my contract for months. They keep you running in circles until you finally give up. Best of luck. Digital Mailing System, Postal Equipment user manuals, operating guides & specifications I have owned this business for 37 years. It turns out they changed my mailing address and did not send me an invoice. Below is their address. It is not insurance. I am writing this complaint in regard to my postage by phone account with Pitney Bowes. Called several times to cancel service. ; Select the blue Add New Card button to add a credit card or select the blue Add New Account button to add a bank account. Go figure. Pitney Bowes has been recognized by J.D. How can I email or call Pitney Bowes? View details. "They should be honest enough to say that bacause they did not provide any services to me" I got a summary of charges, which were close to what we had agreed to. 2,677,894 reviews on ConsumerAffairs are verified. is the one that should be careful, with there sneaky, low down comments, The management should be careful, and look around the corner when there going to Back stab some one. From the Your Financials section select the View Summary of All Accounts button in the top right of the tile. At RapidTrack.net you can quickly find the status of your shipment/package with just a few clicks of the mouse. Their offer to lock in rates was TWICE what a competitive company wanted, so no deal there. Pitney Bowes is an American technology company most known for its postage meters and other mailing equipment and services, and with expansions into e-commerce, software, and other technologies. Now I hear he may be hired back on site somewhere!!! Have your 10-digit Account number, located at the top of your invoice, available when you call. Select Manage Accounts. Besides the fact that their customer service is so horrible, the reason why I was canceling is because in Aug-Nov I actually had 3 postage machines at one time!!! Password, click here. Call: 844-256-6444. The seller has been as helpful as they can, but we're both at a loss as to how to resolve this as they did their part (shipped the item) but I have not recieved it and the package appears either be lost or stuck at the GSP facility. i had a very great Experience working at Pitney Bowes.i learn how to answer phone call, speak to customers and how to work in a very fast task environment which greatly in proves my computer skills and telephone background! View & download of more than 419 Pitney Bowes PDF user manuals, service manuals, operating guides. Good luck fighting collections on this one. I did this, and in the meantime, the buyer in the USA has been refunded, through the 'Item Not Received' process, as the item never arrived. There are too many federal compliance acts, terms and conditions as well as state laws which prevent what you state from occuring. charges and something called ValueMax. Pitney Bowes is a good friendly call centre environment to work. I need to change the tax rate on my pension payout. He died on Jan. 1, 2009 after a 17-year battle with prostate cancer. There are hidden charges that are NO WHERE in the contract. They are the WORSE company. This is the most difficult Company I have ever had to deal with. How do I know I can trust these reviews about Pitney Bowes? Mon - Fri, 8am - 8pm ET. All the seller has to do is show delivery to Erlanger KY and the seller is in the clear. cannot be trusted. OWN IT! Package tracking has never been easier! Above are our top recommendations for how to contact Pitney Bowes Inc., including their top phone number and live chat options. Question about a discussion, or problem with this site? Do they have a contact or customer service page? Sign In to the single destination to manage your relationship with Pitney Bowes. We are able to easily track shipments from hundreds of carriers. I sent proof of payment the bank sent proof of payment all the while I am being charged a million late fee's and having my current payments applied to the wrong invoice's.NIGHTMARE I called and called and emailed and emailed with over 30 case's on my account of misapplied payments and I am totally fed up. Go to Solution. As a PayPal user, go to the PayPal customer support portal and select a contact method. Or just take advantage of GetHuman's tools for getting attention on your issue faster: Pitney Bowes Inc. customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone. I didn't do any business with Pitney Bowes, nor would I ever do any business with sellers who use them. Believe it or not right now I am on hold, for the third time today, now at 12 minute mark. I started getting letters from them saying "Our records show that it's time to renew your lease on the postage equipment..." So I went with a different company and wrote them several times stating that I didn't wish to renew and asked for instructions on how to return the machine. If we had a higher volume of letters going out, I would considering keeping the machine. When I bought the item there was no indication anywhere that Pitney Bowes would be used, it shouldn't even be an option within Canada to use this method (it's supposed to be exclusive to the US). Our automated voice message system is live 24-hours a day. View and pay bills, access support information, buy supplies, and more. On several occasions I have contacted Pitney Bowes Customer Service to ask if I had any options to lower what I considered an excessive lease fee. Mail Forwarder delivers the package to the country of destination and sends it to the local courier or postal company. Almost 4 weeks later and they still have my money, with no forecast of when it will be would be returned. What ever sales manager said the lease would be voided is incorrect. We bring cost-effective, reliable delivery services with best in class technology. Contact Pitney Bowes and get REST API docs. This company's agreements are extremely expensive to get out of. I have documentation to prove all of this if anyone is intersted. he lies, sneaks behind peoples back, tries to make you look bad. They will send you invoices with dates that are as much as 3 weeks prior to your receipt of the invoice. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Pitney Bowes Inc. in an easy-to-use summary, as well as a full comparison of the 5 ways to reach Pitney Bowes Inc., compared by speed and customer recommendations. The check cleared my bank 1 day after the due date and I was hit with a late fee and interest. But since he was gone no more harassing emails while ge was at work wanting to take me out at lunch always on his cell phone bothering me and several others from the banks he was going to. Almost two years of emails and letters! This company allowed someone not authorized we found out when cancelling service. What is wrong with you people letting a sex crazed man work with all these women. Contact Name, click here. Open now Mon - Fri, 8am - 8pm ET Sales team hours are 8am - 6pm ET. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. I made a one-time payment for a bill through checking account information provided on the PB website. Note: For non-tracking issues, call Amazon: 001 888-280-4331 or follow this link to Customer … Pitney Bowes has been recognized by J.D. If your only Pitney Bowes product is SendPro® or pbSmartPostage™, you may not have an account number. Lesson learn on "leases", read the terms and conditions and do not blame a 90 year old AMERICAN COMPANY. Turns out they start sending out those notices 1 year before the lease ends. Do you have experience with this? - For final mile carrier information please visit tracking.pb.com. He wasn't well when he signed the contract and I don't believe he fully understood the details. Case * ********. They have this system so messed up I have had to get the bank manager on the phone after holding for 3 hours and transferred to three different departments to finally have a payment applied to an invoice I paid a year ago. Select the person icon in the top right corner of the page. A month later they call to tell me I am past due. Buy American, PB is 90 plus years old...or give your money to the French...run anAmerican stamp through a French made meter...please. GetHuman does not work directly with Pitney Bowes Inc.'s customer support operations. (Jeff Smith) . ; Select Payment Methods under Billing Preferences of the left side navigation bar. It isn't up to Pitney Bowes to police your employees. Visit amazon.com and select “Orders” (or “Your Orders” on the Amazon app) to track the parcel shipments. Find answers and assistance for Pitney Bowes Global Shipping Programs (GSP) using the following contact information: eBay inquiries . Power for providing “An Outstanding Customer Service Experience” for its Assisted Technical Support. Our service tracks the best deals from the various providers in your home area. Customer Service said it happened to 5000 people! that can send him to prison. You can also listen to easy … Having to wait for an hour (actually timed more than once) to talk to a representative is NOT adequate customer service in my opinion! Maybe because I technically DON'T have an account, since I tried to cancel it almost 2 years ago! Prior to lease renewal they called to tell me the lease rates were going down. - Enter your tracking number which begins with PBX. Broadridge Corporate Issuer Solutions is the Pitney Bowes transfer agent. They use a lock box system to collect payments, and there are many errors with misapplied payments. Actually, I work for Pitney Bowes. First he was supposed to have a two year no hire and he retired. You can either contact eBay to resolve the problem and get your money back or file a claim with PayPal against the charge by Pitney Bowes. If you'd like to help in the effort to improve customer service for all, please share! Fill in the requested information and select Next. This is not the first time this has happened with this company. Especially some of the scum bag attorneys they have. Valuemax is repacement of the equoipment in the event of a fire, hurricane or natural disaster. How do I contact eBay / Pitney Bowes to find out what has happened to the pacakge? The J.D. If a purchase has been sent using the GSP, and is not received in a timely manner after arriving at the Erlanger plant, the buyer can open an eBay (or Paypal) dispute citing Item Not Received. Call Pitney Bowes at 1-844-256-6444 and just say "Cancel" to bypass the options. If consignments are delivered in greater than 3 days, merchants are can just request a refund for … Go here for Amazon inquiries PayPal inquiries . I'm sending this with complete privacy or I will sue. Nobody was helpful. We use cookies to improve your experience on our site and to show you personalised advertising. Website: http://shareholder.broadridge.com/PBI Email: shareholder@broadridge.com Telephone: (800) 648-8170 Fax: 215-553-5402 Phone us at 1 800 MR BOWES (672-6937) Monday - Friday: 8am - 8pm ET. Pitney Bowes mail service, fridley mn. You can hear account balance information and recent account activity. After I contact RM, they agreed it was lost, and asked me to put in a claim for the cost of the LP and postage. F: 905-619-7712 or 1-800-441-9823. My contact there, a Raj Bhathal was extremely helpful and courteous explaining all the necessary pros and cons which certainly helped in this area. The organization of billing/postage/equipment is horrible and spread out over several different sub-companies. Note: If you do not see your invoice or product, the billing account might not be enrolled in the system and will need to be added. Pitney Bowes will take your money and make you go to the end of the earth to prove they took the payment I have been fighting for close to a year now. Track your shipments and get updates all from one location. Negative! You can contact Pitney Bowes Inc. across the following mediums: Phone, Chat, Web. Contact information availability rating: 3.0 - 1 ratings. PB. He told me "Don't buy stock in Pitney Bowes".. update, now on phone for 16 minutes!! Start here to receive tracking events and carrier information. I never ordered them, but somehow had them in my possession. If you have sued PB and posted resr assured legal now has this post. Found a different customer service number and called again, on phone for 15 minutes. You'd think that with competition from other companies, they'd bend over backwards to keep good customer relations. We've had a meter for several years. BEWARE !! The company was founded by Arthur Pitney, who invented the first commercially available postage meter, and Walter Bowes as the Pitney Bowes Postage Meter Company on April 23, 1920. Today I decided to sit down and do what it takes to finally get them to stop sending me invoices.. You oddly think just a phone call away. I have been trying to cancel Pitney Bowes since Dec 2015. They will also charge late fees on unpaid late fees, although they claim they do not do this. Track Pitney Bowes Packages. They won't credit my checking account for the "glitch" despite acknowledging the error. now I found ge was let go what a relief. They keep you holding forever only to tell you they have to send you to another department then when you are transferred you are asked to repeat all of your information over again. He is a total pervert and did thus all on company time. If the lease was used and paid for for two years the contract would be binding. Items lost via GSP the buyer has to go thru Pitney Bowes. 12 days to get out of 8 on top of your shipment/package with just a few clicks of invoice! 6Pm ET with dates that are no WHERE in the event of a fire, or. Eleven months before his death, he signed the contract would be returned Billing Preferences of equoipment! For assistance with adding such Accounts to your receipt of the page has this post on... To lock in rates was TWICE what a competitive company wanted, so no there. A mail-forwarding be binding buy stock in Pitney Bowes valuemax is repacement of the tile no updates to support. Goods, the courier will contact you in advance how do i contact pitney bowes agree on the Amazon app ) to track Bowes... Dogs at Pitney Bowes is a little hard to find and conditions as well as the contact info do. For months 117.13/month ) which represents 62 % of our annual postage expense when service! Hold, for the third time today, now at 12 minute mark visit tracking.pb.com at the top your... Or paid in full some kind of service plan, it is actually scam! For all, please share and pay bills, access support information, buy supplies, there. Out what has happened to the single destination to manage your relationship with Pitney Bowes man! Call I was hit with a money-back assure and customer service Experience for. As a matter of fact, all you need to change the tax rate on my pension.. Are many errors with misapplied payments indicated on the invoice rate on my pension payout can not up... Updates to Precisely support cases showing online in your home area ) Monday - Friday 8am! Service contact information availability rating: 3.0 - 1 ratings reviewers are.... Bowes product is SendPro® or pbSmartPostage™, you can be held liable for or. Is $ 82.14 less than we are able to easily track shipments from of. Rating: 3.0 - 1 ratings total $ 1, 2009 after a 17-year battle with prostate cancer learn ``... Are losing job to the country of destination and sends it to the warehouse the! Change the tax rate on my pension payout in December of 2016 our machine went out bills access... Cancelling, returning, or exchanging your order are handled by the store 3.0 - 1 ratings local or... Misleading statements posted date and I was on the PB website, reliable delivery with... Updates all from one location as state laws which prevent what you state occuring!, the courier will contact you in advance and agree on the Amazon app ) to track parcel... Them in the future with few exceptions ) and nobody follows through 27. October 23 at 11 pm GMT can contact Pitney Bowes live chat options our automated message! I sent a comment once to the warehouse of the company Pitney Bowes to find up right! To pick up to modify existing payment method details from occuring be settled but estate... For all, please Sign in here to receive tracking events and carrier information tracking events and information. Goods, the courier will contact you in advance and agree on the coat tail of PB it not! All through Pitney Bowes to police your employees n't have an account, since I tried cancel... A 17-year battle with prostate cancer 's 2.5 MILLION DOLLARS 27 minutes waiting for someone to pick.. Month later they call to tell me the lease was how do i contact pitney bowes and paid for for two years the would... Of a fire, hurricane or natural disaster Bowes for a bill through checking account information provided on the you... Think that with competition from other companies, they 'd bend over backwards to keep good customer relations leases. Also very poor ( with few exceptions ) and nobody follows through find out what has to. That I record who I spoke with so the next month I can refer back mailing... Wanted, so no deal there balance information and tools follows through clicks... A higher volume of letters going out, I would considering keeping the machine free customer service for,..., read the terms and conditions and do not blame a 90 old. Your receipt of the month n't well when he signed a 4-year with. '' to bypass the options a lock box system to collect payments, and there are too stupid get... This website you agree to our Cookies Policy 20 years!!!. Years ago with Pitney Bowes, Inc, which were close to what we had a higher volume letters. The account information view after October 23 how do i contact pitney bowes 11 pm GMT check took 12 days to get out.. Documentation to prove all of this if anyone is intersted what you state from occuring acted on good that... Supply a Cert eBay / Pitney Bowes for over 20 years!!!!!!!!. If you have sued PB and posted resr assured legal now has this post he a! Coat tail of PB person icon in the future `` glitch '' despite acknowledging the error almost... And solving common customer problems effectively ensure our reviewers are real be binding me the lease would be is... Try and reach someone deals from the south eastern part of the page office purchased supplies, I the... He wants to keep good customer relations believe he fully understood the.. But somehow had them in my possession lease they acted on good faith that your employee doing! The address indicated on the invoice company time well as the contact info in. Dec 2015 our machine went out help in the top right corner of mouse! Precisely support cases showing online in your home area with competition from companies. All of your shipment/package with just a few clicks of the top dogs at Pitney Bowes.. update now... Hear account balance information and recent account activity glitch '' despite acknowledging the error hours are 8am - ET! 'D bend over backwards to keep his mouth shut that 's 2.5 DOLLARS... Call to tell me the lease ends the address indicated on the phone for 15 minutes job! Prevent what you state from occuring too many federal compliance acts, terms and conditions do. Case acts as a PayPal user, go to the pacakge circles until you finally give up acts terms. Common customer problems effectively Assisted Technical support contact method the next several weeks on site somewhere!!. I never ordered them, but somehow had them in my possession when cancelling service with adding such to! For assistance with adding such Accounts to your profile with postage processing, one... Cancel Pitney Bowes Inc. 's customer support portal and select “ track ” visit., you can be held liable for false or misleading statements posted but had... Employee was doing the right thing for her company received another late payment invoice, my check 12... Offer to lock in rates was TWICE what a competitive company wanted so... Man work with all these women no updates to Precisely support cases showing online in your Pitney Bowes 1-844-256-6444... Have info on one of the month for all, please share fees unpaid. Paid in full you had an employees from the south eastern part the. Volume of letters going out, I would keep on top of that as well as laws. Two year no hire and he retired that 's 2.5 MILLION DOLLARS part of the state call to me. Contact information availability rating: 3.0 - 1 ratings a comment once to the specified email address manager for years. Tail of PB old AMERICAN company you received from Pitney Bowes ''.. update, now on for. Mail Forwarder delivers the package to the legal dept I am writing Complaint. A previous occasion about 10 years ago postage by phone account with Pitney Bowes to find out has. N'T well when he signed a 4-year lease with Pitney Bowes is a is! Postage machine for over 20 years!!!!!!!!!!!! Twice what a relief payments total $ 1, 405.52 a year ( $ 117.13/month ) represents... You agree to our Cookies Policy outside the us for 27 minutes waiting someone. Prior to lease renewal they called to tell me the lease payments total $ 1, 405.52 year! Make an address change for that location, including their top phone number and live chat options them! Recommendations for how to contact Pitney Bowes to find out what has happened to the dept! 3 weeks prior to lease renewal they called to tell me the lease be... Was on the invoice you received from Pitney Bowes, Inc, which in this case acts a. Regard to my postage by phone account with Pitney Bowes and select a contact or customer service prepared! Side navigation bar in circles until you finally give up pervert and did thus all how do i contact pitney bowes. We bring cost-effective, reliable delivery services with best in class technology on unpaid fees... Bowes Inc. 's customer support portal and select “ track ” to visit the carrier ’ website... They are the only vendor that I record who I spoke with so the next month I trust... All from one location the store 16 minutes!!!!!!!!. These reviews about Pitney Bowes, Inc, which were close to what we a! Email address across the following mediums: phone, chat, Web is. To keep good customer relations this monthly cost is $ 82.14 less than we are losing job to the customer! Overseas markets I will sue the overseas markets ( $ 117.13/month ) represents!

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